General information Our supplies, achievements and offers at consumers in accordance with § 13 BGB take place on the basis our general trading conditions and the BGBs of the Federal Republic of Germany. With the mailing of its order that/those explains itself seller (in the following customer called) in agreement with our terms. Further information to the order procedure, to our conditions of payment and supply, to the data security and for the further completion of the order finds you also on the appropriate side/sections. 

Is to be made committed to duties to supply information of the customer The customer with its registration (registration) only truthful instructions. Changes of important customer data (e.g. name, address, email address, etc..) the customer has to communicate us immediately with current or new order. If wrong data are indicated, we are entitled to the resignation from current orders and for the blockage of the customer account. The customer commits itself to treat and communicate its indicated password immediately confidentially, if this arrived into the hands third. For an abuse of the customer account, which the buyer caused, we do not take over adhesion. The customer ensures that the email address indicated by him is attainable. If the feed of enamels is not ensured, then we are entitled to the resignation from the order. Briefly after mailing its order the customer receives an order confirmation by email. The customer commits itself to inform us immediately, if he did not receive this confirmation. 

Conclusion of a contract Our offers are noncommittal. The distribution to the customer takes place under the reservation of more available stocks or punctual supply via our suppliers. With the order the customer explains obligatorily the acquisition of his Warenkorbs. We are to be accepted entitled the order totally or partly. To the general acceptance of orders we are not obligated. Obvious mistakes, write -, or calculation errors, which to us in the on-line Shop or the confirmation of order occur, are not obligatory on us. 

Right of revocation They know your order within two weeks without indication of reasons in text form (e.g. letter, fax, email) recall or by return of the thing. Individually made goods, perishable and/or date-purged and unsealed goods, audio are of it impossible -, video-movies, software if the supplied data media by the customer were unsealed, newspapers, magazines, pictorial or information as a sign or in digital form. The period begins at the earliest with receipt of this instruction. For keeping the punctual sending off of the revocation or the thing meets the period of revocation. Their right of revocation expires prematurely, if with the execution of ordered service with your express agreement before end of the period of revocation began or you these arranged e.g. by Download etc.. The revocation is to arrange on: R&R Gotikzeit Glas Fachgeschäft für historische Gläser, Herzog-Otto-Str. 102, 67105 Schifferstadt, Phone: +49(6235) 455 47 64 Fax: +49(6235) 455 47 65, Email: GotikzeitGlas@aol.com

 Revocation sequences In the case of an effective revocation are to be refunded on both sides received achievements. If you cannot refund the received achievement to us totally or partly or only in worsened condition, you must carry to that extent if necessary indemnification according to value for us out. During the hiring of things this does not apply, if the degradation of the thing exclusive on their examination - as she would have been possible you for instance in the shop - to lead back is. In all other respects you can avoid the indemnification according to value obligation, by taking the thing not like an owner in use and omitting everything, which impairs their value. Obligations for refunding of payments must fulfill you directly after sending off of your revocation.

 Prices As far as nothing different one is agreed upon, the prices specified in the order apply added tax additional the packing and forwarding expenses proven in the order. According to § 19 UStG - small - no USt - ID. In the case of supplies into a non--European Union country. The customer has to carry the tariffs and import value added tax developing with the import directly in this case. It exempts us in this connection from each demand. If we implement the customer partial deliveries when desired, this has to carry thereby developing extra costs. 

Supply, higher force Of us dates and times for delivery mentioned are noncommittal, if this not expressly different one were agreed upon. The actual times for delivery depend on the periods of our suppliers. If our noncommittal times for delivery are substantially exceeded, we will inform immediately customer. The time for delivery extends without separate reference by us, if the customer selected payment means "vorauskasse", but no payment carries out. Delivery obstacles due to higher force (e.g. war, trade restrictions, strike, obstructions of traffic) and other unforeseeably and events representing of us not entitle us to only implement the supply after removal of this obstacle. We will inform the customers immediately from being present such an obstacle. If the obstacle exists over more than two weeks beyond our regular times for delivery, both we and the customer are entitled to withdraw under appropriate period setting from the contract. 

Admission regulations If you order goods abroad, the insight into the respective import regulations is incumbent on you. With an import refusal or a seizing do not carry we replacement or a reimbursement out. Resulting customs duties, import duties or formalities take over they link tip: http://www.sellpage.de/saar_htm/zoll.htm 

Payment The total amount can be settled by vorkasse, cash on delivery or on-line payment (e.g. paypal). The customer receives our account information for vorkasse in the Bestaetigungsmail. We exclusively make cash on delivery possible in Germany. Supplies abroad take place only against vorkasse or on-line payment. With vorkasse the payment is to be made within two weeks after entrance of our order confirmation. The time of the receipt is relevant on our account. During late payment we will inform customer, if we its order (e.g. because of price increase) no more do not accept, and which paid amount back transfer. This applies also to orders, which we accept with payment within the prescribed period only partly or not at all. The payment is considered only then as effected if we can have the amount. The customer can exercise a right of lien only if its counterclaim is based on the same contractual relation. A right for set-off is entitled customer only if its counterclaim were validly determined or recognized by us. 

Back-postings During an entitled rueckerstattung of the purchase price the choice (most economical) of the way is incumbent on us. This is communicated to you immediately by email and implemented. With immediate or unauthorized cancellation of deductions or credit card transactions by you we compute you the high resulting fees of the credit institutes. 

Guarantee All illustrations are example photos and illustrate the articles not in every case in a true-to-life manner. The articles can deviate from the photo. Illustrations and texts are to be understood as approximate values and only obligatory, if we call these expressly obligatory. Condition data are guaranteed only then in the sense § 443 BGB, if we explain an appropriate warranty expressly in text form. Changes of condition of the articles before the distribution remain reserving, as far as they do not affect the quality of the commodity or only to small extent. A description in public expressions, Anpreisungen or advertising measures are not considered as obligatorily. Obvious lack of the commodity are to be indicated us immediately after the supply in text form, otherwise one our warranties are void. Obvious transport damages are to be indicated opposite the zusteller with the delivery and logged. With substantial transport damages the acceptance of the commodity is to be refused. With each notice of defect has the customer the complained of commodity inclusive possible accessories as well as a copy of the delivery note to send back with an exact error description at us. The commodity is to be sent back in the original packaging or an accordingly suitable packing at our expense. If the customer does not indicate the kind of the Nacherfuellung wished by it in the notice of defects, this choice is incumbent on us. If accessories are a firm component of the criticized commodity and if this is sent back not with, then we compute this again during a complete subsequent delivery. Footstep the customer due to a lack of the sales contract back, is taken off not sent back accessories from the credit note. Replaced goods change into our property. With unauthorized notice of defect we send back the complained of commodity at expense of the customer at these. The return can be made dependent by us on the payment of the commodity. The guarantee period amounts to 24 months starting from delivery of the ordered commodity. We do not take over a guarantee for damage: Unsuitable or inappropriately use, natural wear, incorrect or more carelessly treatment by the customer or third. If the commodity is used despite knowledge of a lack, then we are responsible only for the original lack, however not for resuming damage. 

Adhesion We cling on payment of damages exclusive with bad cunning, resolution or rough negligence. Large requirements are impossible. Our adhesion after the product liability law or from a warranty remains of it unaffected. 

Retention of title Up to the complete payment of the purchase price the supplied commodity remains our property. With accesses third on the reservation commodity will refer the customer to our property and us immediately will inform. 

Copyright With printing elements, photographies, artistic works, clay/tone or video products the copyright of the authors is to be considered. A further use, except the private use of the commodity, is to be clarified with the authors. 

Final clauses To the business relation with the customer the right of the Federal Republic of Germany applies. If one of the preceding regulations is totally or partly ineffective, then of it the effectiveness of the remaining clauses or parts of it is not affected.